This article assumes that you already configured your monitoring accessory per the attached guides.
If you have and your device still won't link (the visible sign you'd have on a WiFi Box is a blinking link light on for 1 second off for 1 second) or send data to the monitoring portal, please follow these steps to ensure your server settings are set correctly.
LAN Stick
- Retrieve the LAN Stick's IP address from its router's interface.
- Please direct your web browser to <LAN Stick IP>/config_hide.html to open the hidden configuration interface.
- Please check whether the following server settings are correct -
UDP,10000,47.88.8.200,data1.solarmanpv.com
UDP,10000,115.29.186.234,data2.solarmanpv.com
WiFi Stick / WiFi Box
- Connect to AP_serial# in your available WiFi connections where serial# is that of the datalogger.
- Please direct your web browser to 10.10.100.254/config_hide.html to open the hidden configuration interface.
- Please check whether the following server settings are correct -
UDP,10000,47.88.8.200,data1.solarmanpv.com
UDP,10000,115.29.186.234,data2.solarmanpv.com
If this does not resolve your issue, please call us at 1-866-438-8408 7am-5pm PST.