Please use the following contact details for your region/country in order to receive support.
| Region | Sales Email | Technical Support Email | Support Phone # |
USA & Canada | ussales@solisinverters.com | usservice@solisinverters.com | +1 866 438 8408 (Sales #1, Tech Support #3) |
| Latin America | sales@ginlong.com | service.latam@solisinverters.com | +86 574 6580 2188 (Sales) +52 81 3434 2092 (Service, WhatsApp only) |
| Europe | europesales@solisinverters.com | euservice@solisinverters.com | +34 914 430 810 (Sales) +44 113 328 0870 (Service) |
| UK | europesales@solisinverters.com | euservice@solisinverters.com | +44 113 328 0870 (Sales) +44 151 453 6515 (service) |
| Germany | europesales@solisinverters.com | deservice@solisinverters.com | +49 322 12 249 144 |
| Brazil | sales@ginlong.com | +55 19 996133803 (Sales) +55 19 999618000 (Service, WhatsApp only) | |
| Australia & New Zealand | sales@solisinverters.com.au | +61 (0)3 8555 9516 |
For other countries not listed please visit: https://www.ginlong.com/us/contactus.html