Hi Randy,
Especially for you for ticket #13592.
Sincerely,
Jay Wiegmann
Update Controller Software
Victor Herrera
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General
- Certifications
-
Videos
- Commissioning Basics - Video
- Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters
- Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems
- Ginlong Portal Training - Video
- Information and Settings Menu - Video
- Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video
- Operating the Display - Video
- Repair Cover Screws - Video
- Selecting the Grid Standard - Video
- Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions
- User Defined Grid Standard - Video
- Wifi Stick and Box Setup - Video
- General
-
Solis Webinars - US
- Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs
- Go Solis Mini Exchange#1: An Introduction to Energy Storage System
- Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.)
- Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.)
- Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.)
- Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.)
- Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.)
- Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions”
- Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5
- Solis Kill Sheets
- Dixie Cullen Interests Inc - Jinko RMA
- Solis Datalogger Troubleshooting
-
User Portal
-
Solis Data Loggers
- Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide
- Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide
- Solis DLS-W WiFi Data Logger Installation Guide
- Solis Cellular Data Logger Installation Guide
- Solis DLS-C Cellular Data Logger - Carrier Compatibility
- Solis Cloud - Replacing a Solis Data Logger
- Reset WiFi Stick to Factory Settings
- Solis-DLB- WIFI Manual
- Solis Data Loggers Explained
- Pin & Wire Color - COM Port
- How to install the EC-5 and EC-10 Daisy-Chaining Cables
- SolisCloud
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Alarm Codes & Issue Troubleshooting
- Solis Inverter Alarm Codes (Complete List)
- How to Check the Alarm Message Log
- Arc Fault Detection & Troubleshooting
- Blank Screen / Blank LCD / No Lights
- DC-INTF Alarm
- IG-AD Alarm
- ILEAK-PRO Alarm
- GRID-INTF Alarm
- NO-GRID Inverter Does Not Detect Grid
- OV-BUS Alarm
- OV-G-F Alarm
- OV-G-V Alarm
- PID Repairing
- PV-ISO-PRO 01/02 Alarm
- UN-BUS and UNB-BUS Alarm
- UN-G-F Alarm
- UN-G-V Alarm
- Softrun Operating Status Explained
- LimByVg Operating Status
- LG-DDC-OV Battery Error
- Fan-Alarm
- OV-DC Alarm Troubleshooting
- OV-TEM Alarm
- LimbyTemp Status Explained
- Relay-PRO Alarm
- IGFOL-F Alarm
- LimByEMP
- DRM_LINK_FAIL Troubleshooting
- Communication RS485: RS-485 Termination Resistors
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Grid Standards for Solis Inverters
- Arizona Power Supply (APS) Grid Standard
- Grid Standards for Solis Inverters
- ISO - NE Grid Standard (North East)
- Rule 21 Grid Standard Guide
- Setting a custom (user-defined) grid standard
- Sunspec Starting SN
- User Defined 240V-A Grid Standard
- User Defined 480V-A Grid Standard
- Working Mode Setting Instructions
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General Troubleshooting Procedures
- Arc-Fault Circuit Interruption (AFCI) Instructions
- PID Repairing - Troubleshooting Steps
- AC Trip Troubleshooting
- Internal DC Short: In the inverter head, or the wirebox?
- AC Voltage Offset Procedure and Firmware Requirements
- Service - Modbus Issues - Troubleshooting
- Update Controller Software
- LCD Protective Sticker Replacement Procedure
- 125K Multi-Input Inverter: No Paralleled DC Strings Allowed!
- Chinese to English
- High-leg Delta Connection with the S6-GC-30K-LV-US
-
S6 Hybrid HV Home Energy Storage Troubleshooting
- Battery Comms: CAN_Comm-Fail, BAT_Comm-Fail, No-Battery, Batt-ON-Fail
- Meter Comms: MET_Comm-Fail, CT-Fail, Fail-Safe
- Grid Alarms: OV-G-V, UN-G-F, OV-G-F, UN-G-F
- PV Alarms: DC-INTF, ARC-FAULT, PV Isolation Protection Fault
- DSP_Comm-Fail and Firmware Updating Issues
- Export/Import/Consumption Power Issues
- System Underproduction and Overproduction Issues
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RHI-1P(5-10)K-HVES-5G Operation & Troubleshooting
- Arc-Fault Alarm Troubleshooting for RHI-1P(5-10)K-HVES-5G
- AC Overcurrent Alarm Troubleshooting
- Advanced Hybrid DSP Issues - Replacing the DSP Board
- BAT_Comm-FAIL Alarm
- Battery Compatibility Explained
- BYD B-Box HV Troubleshooting
- Energy Storage Operating Modes
- Export Power Set and FailSafe Configuration
- Grid standard stuck on G59/3
- LG RESU10H Troubleshooting
- LmtByPLmt Explained
- MET_Comm-FAIL and RS485 Fail Troubleshooting
- Modbus Communications for RHI-1P(5-10)K-HVES-5G-US
- Putting the System into Standby
-
Rapid Shutdown
- MLRSD Compatibility with Solis Inverters
- MLRSD Best Practices
- APS Troubleshooting
- Solis String-Level RSD Troubleshooting Procedures
- How to Disable the Internal PLC Transmitter for Solis-(75-100)K-US
- Solis-1P(5-10)K-4G SunSpec MLRSD Transmitter Disabling
- RHI-1P(5-10)K-5G SunSpec MLRSD Transmitter Disabling
- RHI-1P(5-10)K-5G Tigo MLRSD Transmitter Disabling
- Tigo and Solis Product Interoperability and Warranty
- Solis Inverter Settings Explained
- Replacing Inverter Component Guides
- Warranty Documents
-
General Knowledge
- 3 Phase Comm Board Replacement Procedure
- California Rule 21 and CEC List
- Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada
- Ginlong System Design Website
- Grid Standards Explained
- How Lightning Can Affect Our Products
- How to Determine the Firmware Version of your Solis Inverter
- How to Receive Your Solis Inverter
- How to Request an RMA via Support Portal
- How to Set Fixed Power Factor (PF)
- Inverter Temperature De-rating
- Lead Times for New Orders
- Lowering Output Power of Single Phase Solis Inverter
- MA Compatibility Between Single Phase 4G and 2G inverters
- How to Derate a Solis Inverter
- Parasitic Capacitance Troubleshooting
- Password Advanced
- Remote Firmware Upgrade Procedure
- RS-485 Wiring with Circular Connector
- Serial Number Naming Rule
- Setting Address on 3-Phase Inverter
- Single Line Diagrams for Solis Inverters
- Solis 3PH and CSI GS Product Number and Description 20180331
- Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3
- String Sizing for 1P and 3P Inverters. S-Energy 320W modules
- Terminal Torque Specs by Inverter Model Series
- Where to Buy!
- How to disable an internal rapid shutdown transmitter for Solis inverters
- Service Bulletin
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Application Notes
- Absence of an AC Neutral
- Application Notes: Rapid Shutdown AC Wiring with Multiple Inverters
- Commissioning Solis Inverters
- MLRSD Cross-Talk
- Mounting RSD to a Sloped Roof
- NEMA 4X Enclosures
- Rule 21 Phase 1 July 26th Changes 1P and 3P
- Solis DC/AC Ratio Guidance
- Solis RSD Letter For Jurisdiction Acceptance
- Solis String Level Rapid Shutdown
- Spring Terminals Installation and Removal
- Tigo Compatibility Letter
- UL 480V Grid Standard
- Commissioning
-
Solis RHI-1P(5-10)K-HVES-5G Installation Guide
- 1 of 20 - Introduction of the Inverter
- 2 of 20 - System Layout
- 3 of 20 - Mounting the Inverter
- 4 of 20 - Wiring the Inverter
- 5 of 20 - Installing the External Meter and CTs
- 6 of 20 - Export Power without a Battery
- 7 of 20 - Inverter Menu Overview and Selecting the Grid Standard
- 8 of 20 - Installing & Commissioning the BYD B-Box HV Battery
- 9 of 20 - Installing LG Chem RESU10H Battery (Mounting)
- 10 of 20 - Installing LG Chem - Wiring and Commissioning
- 11 of 20 - Energy Storage Operating Modes - Self Use
- 12 of 20 - Energy Storage Operating Modes - Feed-In-Priority
- 13 of 20 - Installing the Solis Autotransformer
- 14 of 20 - Installing the Backup Loads Subpanel and Selecting Critical BreakersLoad
- 15 of 20 - Energy Storage Operating Modes - Backup and Off-Grid Modes
- 16 of 20 - Backup Power Operation
- 17 of 20 - Module-Level Rapid Shutdown (MLRSD)
- 18 of 20 - SolisCloud Monitoring Platform
- 19 of 20 - Cellular Data Logger Setup
- 20 of 20 - WiFi Data Logger Setup
- Installation Overview & Single-Line Diagrams
- S6 Series
-
Documentos en español
- Establecer el estándar de red personalizado – Definido por usuario
- Establecer el estándar de red personalizado – Definido por usuario
- Valores de la configuración “USER DEF” para red 240v y 480v
- Detección falla de arco y solución de problemas
- PV-ISO-PRO-01/02 – Falla a tierra
- Código de error : OV-G-F / UN-G-F
- I-Leak Pro
- Pantalla en blanco / LCD en blanco / Sin luces
- Inversor atascado en el arranque
- Falla OV-BUS
- Falla GRID-INTF & GRID-INTF02
- No-Grid - El inversor no reconoce la red.
- Fallo UN-BUS
- Fallo OV-G-V y UN-G-V
- Procedimiento de actualización remota de firmware
- Reducción de la potencia de salida del inversor Solis monofásico
- Instalación de cable RS-485 con conector circular
- Configuración de la dirección en inversor trifásico
- Contraseña para los menús avanzados
- Reducción de la temperatura del inversor
- Restablecer WiFi-Stick a la configuración de fábrica
- Registro de usuario final al sistema de monitoreo
- Guía rápida de instalación del sistema de monitoreo para México y Centro América.
- Communication and monitoring
-
Solis Data Loggers
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